ISSUE Prior to Adams Web 5.4, if a user changed their user id (i.e. login name) in Active Directory (AD), then when the user creates a request, they will see the error "_Could not find requestor with userid: _" and cannot create the request....

ACQUISITION SERVICE ERROR If the Acquisition Service throws an error similar to the one below it is likely because the service is running on a machine other than the folder it is watching. This means that the watched folder is being accessed over the ...

ERROR: THE TRANSACTION HAS ABORTED. This error occurred on PostgreSQL 8.3.6. PROBLEM: The database had become corrupt due to the backup (ex: tape) running while writes were being done to the database. The specific nature of the corruption is that wr...

ISSUE The AdamsWeb 5.1 login page displays the message "Browser is in Compatibility Mode which is not supported by AdamsWeb." even though compatibility mode is off and the browser version is Internet Explorer (IE) 9 or later. In addition, the login page ...

TRUST RELATIONSHIP FAILED ERROR: THE TRUST RELATIONSHIP BETWEEN THIS WORKSTATION AND THE PRIMARY DOMAIN FAILED. Cause 1: Machine's first DNS server isn't set to be the domain's DNS server Fix: Set the domain's DNS server to be the first DNS server Ca...