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Knowledgebase : Licensing
Can't find records in FLEXnet after first workstation is activated This issue only occurs for entitlements created prior to the upgrade of FLEXnet to 11.5 which occurred in early 2008. With these older entitlements when the first seat is activated the r...
BEHAVIOR 1 * User enters their username and password into AdamsWeb * Page refreshes, username and password are clear, login page is still displayed PROBLEM IE won't store cookies when the machine or domain name has an underscore in the name SOLU...
An ADAMS application tries to perform an activation over and over. Several things may cause this: * This is because an activation ID for a different application than the one being activated was entered. This is bug AD-1267 * A pre-4.0 license is use...
FAILED TO EXTRACT DETAILS FOR REQUEST SHORT CODE : ERROR:15;INVALID REQUEST CODE CHARACTER This error occurs when trying to activate using a short code. It is due to there being lower case characters in the short code field. The short code should be e...
Some systems do not have internet access or the internet access is locked down in such a way as to prevent Foray's licensing tools from communicating with activate.foray.com. Below are steps that allow license transfer or activation to be performed via...
TROUBLESHOOTING ACTIVATIONS/DEACTIVATIONS Download FLEXnetActivation: http://www.foray.com/download/FLEXnetActivation.zip [http://www.foray.com/download/FLEXnetActivation.zip] * You can simply fire it up and click View. This will show all of the acti...