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Knowledgebase : Licensing
BEHAVIOR 1 * User enters their username and password into AdamsWeb * Page refreshes, username and password are clear, login page is still displayed PROBLEM IE won't store cookies when the machine or domain name has an underscore in the name SOLU...
An ADAMS application tries to perform an activation over and over. Several things may cause this: * This is because an activation ID for a different application than the one being activated was entered. This is bug AD-1267 * A pre-4.0 license is use...
FAILED TO EXTRACT DETAILS FOR REQUEST SHORT CODE : ERROR:15;INVALID REQUEST CODE CHARACTER This error occurs when trying to activate using a short code. It is due to there being lower case characters in the short code field. The short code should be e...
To deactivate from the command line. This works for Digital Workplace, and Digital Viewer as well as other applications. 1. Click on start and then click on run. 2. Type cmd and hit enter. 3. Type cd "C:Program Files (x86)ForayDigital Workplace" and...
Some systems do not have internet access or the internet access is locked down in such a way as to prevent Foray's licensing tools from communicating with activate.foray.com. Below are steps that allow license transfer or activation to be performed via...
TROUBLESHOOTING ACTIVATIONS/DEACTIVATIONS Download FLEXnetActivation: http://www.foray.com/download/FLEXnetActivation.zip [http://www.foray.com/download/FLEXnetActivation.zip] * You can simply fire it up and click View. This will show all of the acti...