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CONFIGURING NIKON CAMERA CONTROL PRO 2 SOFTWARE FOR USE WITH DSLR (DIGITAL SINGLE LENS REFLEX) CAMERAS The Nikon Camera Control Pro 2 software provides remote access to and controls most functions of Nikon DSLRs. The camera must be connected to a comp...
All digital camera RAW files are stored in a "read only" format that includes the original data for the light that was "sensed" by the photo receptors on the imaging sensor. In addition, the photoreceptors are covered by a Color Filter Array that allow...
ISSUE Prior to Adams Web 5.4, if a user changed their user id (i.e. login name) in Active Directory (AD), then when the user creates a request, they will see the error "_Could not find requestor with userid: _" and cannot create the request....
Some Foray applications are 64 bit, some 32 bit, and some support both. When both are supported, the OS architecture (i.e. 64 or 32 bit) determines which is installed. Note, when Photoshop is used with Adams Bridge or Digital Workplace, Photoshop must...
If selecting the Adams Web Assets page Process button causes an "User Account Control" message to appear that says: Program Name: AdamsBridge.exe Publisher: Unknown Then, be sure that: * The Adams Admin and Adams Web fully qualified server name u...
Adams fully supports running in a virtual environment. In fact we use virtual machines internally at Foray. This document serves as a general guideline for running Adams in a virtual environment. However, Foray does not specialize in virtual machines a...
REGISTER THE DEVICE ADD THE DEVICE TO ADAMS * Open http://myserver/AdamsAdmin [http://myserver/AdamsAdmin] on a desktop _not on the device being registered_ * Login * Click Add Device * Click Find User * Enter the directory server login name/i...
HOW TO Assets can be exported from the assets page in Adams Web. * Select one or more assets (not moved, not archived, not purged, not trashed) * Select the Export button * Fill in the options. Only the ones applicable to at least one asset appea...
AdamsWeb is exhibiting odd behavior. Particularly on the Assets page. It may be one of the following issues or something else. ISSUE 1 Adams Web is displaying the Thumbnail and Full View images in the vertical orientation (like what is seen in Thum...
ISSUE When the user tries to log into Adams Web, the message "The current security settings do not allow you to send HTML forms" displays. SOLUTION For both the Internet zone and the Local Intranet zone, enable the _Submit non-encrypted form data_ opt...
An error similar to the following occurs when trying to view images in Adams Web using Internet Explorer 10: error calling undefined: there was an error processing the request: The problem is that no images could be seen. The fix follows: Disablin...
ISSUE Icons such as the Open and Edit button icons are missing in Adams Web. SOLUTION For both the Internet zone and the Local Intranet zone, enable the _Font download_ option in the Internet Explorer (IE) Internet options. After making the changes, c...
ADAMS WEB MOBILE DEVICE TROUBLESHOOTING Optimal phone size for Adams Web Mobile is approximately 2.74" x 4.7" display (e.g. Samsung Galaxy S7, iPhone 6s, Windows Lumia Phone) IPHONE * Selecting a report does nothing * Disable the pop-up blocker whi...
If Adams Web is opened via a link, for example of the agency's intranet portal, and that link uses TARGET then the resulting Adams Web page will not run its javascript. This issue occurs in some browsers (ex: Chrome) because they are protecting against ...
ADAMS WEB ASSET PAGE PROCESS BUTTON PERMISSIONS REQUIRED * Digital Evidence Processing * Process Assets PROCESS OPTIONS In all cases, to process an asset, the asset must not be: * trashed, * transient, * moved, * archived or pending arch...
ISSUE Adams Web displays the message "JavaScript is disabled. AdamsWeb requires JavaScript" instead of the expected page (e.g. Login page). SOLUTION For both the Internet zone and the Local Intranet zone, enable the _Active Scripting_ option in the In...
A standard (non-government) license of Adobe Photoshop CC must connect to the internet every 99 days or it will stop working. Internet connectivity, offline grace period, and reminders [https://helpx.adobe.com/creative-cloud/kb/internet-connection-creat...
ASSET NAME TEMPLATE Starting with version 5.2, Adams supports the use of a TEMPLATE to define how an asset name is constructed. In addition, a new asset property call "ShortName" is introduced. The ShortName is also defined by a template. WHAT IS AN AS...
ASSET NUMBERS A number called an "Asset Number" was introduced as a new Asset property in Adams 5.2. The asset number is unique within a folder (i.e. a case, an incident, ...). It represents the order in which an asset within a set is acquired. When ...
OVERVIEW The labels that can be printed for property are configurable. The can include barcodes, data from Adams, and even images. The formatting is specified using Zebra ZPL2 commands. Data from Adams is specified using Field Paths [http://support.foray...
PROBLEM: Adams Bridge displays a message saying "Unable to connect to Adams Web" and then exits. RESOLUTION: Verify in the Central Config that the Adams Web URL is correct. * On the Adams Admin server, run Configure Adams * Open the Adams Admin ...
COULD NOT WRITE CALIBRATED IMAGE ERROR IN PHOTOSHOP CC When selecting OK after Calibrating an image in Photoshop CC, the message "Could not write file: Browse to new location?" appears. This is expected behavior with Photoshop CC versions i...
BEHAVIOR AdamsWeb can be accessed by a server or cluster name buy not by any other name or IP address. Other name and IPs that should be valid return a 404 error. PROBLEM The IIS web site is configured to bind only the specific name to port 80. ...
An error similar to the following occurs when trying to drop a PostgreSQL database. An error has occurred: ERROR: database "ForayAdams" is being accessed by other usersDETAIL: There are 3 prepared transactions using the database. Prepared transac...
BEHAVIOR 1 * User enters their username and password into AdamsWeb * Page refreshes, username and password are clear, login page is still displayed PROBLEM IE won't store cookies when the machine or domain name has an underscore in the name SOLU...
When going to save the backup database Windows Task the following error may occur: Task Scheduler An error has occurred for the task . Error message: The following error was reported: A specified logon session does not exist. It may have already...
If a PDF asset will not display in Adams Web (asset full view) and the browser is Internet Explorer (IE), then look at the following: * Is the browser Edge? PDF's in Edge are not supported [https://helpx.adobe.com/acrobat/kb/change-in-support-for-acro...
To check the trust relationship of a workstation run this command at a command prompt: nltest /trusted_domains For more info see this TechNet article
THIS ARTICLE EXPLAINS HOW TO CREATE A DOMAIN GROUP POLICY OBJECT TO INSTALL THE CHROME WINDOWS REMIX CLICKONCE HANDLER EXTENSION. On the Domain Controller: * Download the ChromeGPOTemplates.zip from the Foray downloads site. Extract the files. * E...
The integration with the Coban in-car video system is done via the Foray Adams Acquisition Service. When configured to integrate with Adams the Coban system sends all videos to a Watch folder as them come in. The Acquisition Service grabs these videos ...
FORAY ADAMS AUTHENTICATION Foray Adams supports either "Require Login" or "Integrated Windows Authentication" methods for authentication. "Require Login" = Foray Adams applications prompt the user to enter their domain credentials (i.e. user name and p...
The user attempts to open Digital Workplace and is prompted to login even though the login has never been required. The login does not work and acts as if the user is not in the correct domain. No connection to the internet can be made, so the user wou...
DW was running very slow for one user on one machine. Deleted the profile and had them log in again. DW then ran fine.
GET THE SHORT DOMAIN NAME CMD: echo %userdomain% Powershell: gci env:userdomain GET THE DOMAIN From an elevated prompt (cmd or powershell) nltest /parentdomain GET DOMAIN CONTROLLER From an elevated prompt (cmd or powershell) nltest /dsgetdc:...
At Carrollton PD we put in their smtp server name and changed the port to 25. They have an Exchange server and they created and an account called adams_error. They also had to add the repository server to a list of machines the smtp server would...
Follow these steps to enable the Delete button on the Adams Web Assets page. * In the database's configuration table, set the delete_enabled value to true. * In Digital Workplace > Tools > Options > User Rights Management > Group -> Privileges grant...
When starting Digital Workplace you get the following error. --------------------------- Error --------------------------- An error has occurred. Please type Ctrl-C to copy the contents of this window, paste it into an email, and send it to suppor...
The following tools can be used to examine user and/or group privileges. NTRIGHTS.EXE Ex: To check to see if a user has "SeImpersonatePrivilege" the privilege: ntrights.exe +r SeImpersonatePrivilege -u domain\user ACCESSCHK http://technet.m...
To export the group policy from a workstation or server for the purpose of comparing the policy on different machines follow these steps. * Open Windows PowerShell * Import-Module GroupPolicy * Get-GPOReport -All -ReportType xml -Path C:TempGpoRep...
If Adams Web is behaving differently on two machines that have the same version of Windows and IE, then it may be that the IE settings are different. Use these steps to export the IE settings so they can be compared. * Copy the IEZoneAnalyzer director...
PROBLEM An attempt to install the 1.11 version of the filters fails with the message: "The previous version of the Image Calibration filter must be uninstalled before this version can be installed" SOLUTION CHROMATIC FFT Search the HKLM section of ...
BEHAVIOR 1) After calibrating an image, using the Foray Image Calibrator filter, and clicking OK to apply the change a dialog opens with the following message: "Could not complete your request because it is not the right kind of document." 2) After u...
GET-CHILDITEM CMDLET In order to get an idea of how large a repository is prior to migration or other large operations, they may be using the Properties panel in Windows Explorer. This process takes a very long time if the directory is large due to Windo...
INTRODUCTION The Health Check command line utility should be installed on the repository server (for performance reasons) and finds the database and repository using the same Foray.Adams.config.xml the same as other Adams applications. Run the applicat...
Most values that appear in drop-down lists throughout Adams can be configured by the agency. This document covers the values available for configuration as well as how to add and remove values. HOW TO ADD AND REMOVE VALUES * Run Digital Workplace - Th...
To download the 32-bit version of Adobe Photoshop CC 2015 do the following. * Login to Adobe.com [https://adobeid-na1.services.adobe.com/renga-idprovider/pages/login?callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fadobeid%2Fadobedotcom2%2FAdobeI...
ADAMS 5.7 AND LATER NLog is used for verbose logging. A default nlog configuration file is installed with each application. ENABLE LOGGING To enable logging: * _ADAMS 5.7-5.8 ONLY__:_ Set VerboseLogging to true as done prior to 5.7 (see sections b...
From a command line with administrator privileges: wmic bios get smbiosbiosversion
This article explains how to manually remove an application when the uninstaller will not remove it. For example, if an installation program won't install because it says a version is already installed but that version does not show in the Programs and Fe...
To add an application or "bat" file for all users: click on the start button type "run", then "shell:common startup" this will open windows explorer to the location for all users on that machine copy the *.bat file into that location close all windows a...
This is a Disaster Recovery procedure. The following instructions are to assist in recovering from a disaster and are not necessary or intended for the use of Adams under normal conditions. The Adams Repository is the primary storage for all evidentiary...
Mont's Patented 5 Step Process to Fix Permissions 1. Change owner to "administrators" group 2. Give full control to "administrators" group 3. Give "adamsadmin" full control 4. Change owner to "adamsadmin" 5. Remove all other objects with...
To determine if a port such as 80 or 5432 has been opened on a server, do the following on the machine trying to connect to the server. 1. Download the PortQry utility (to download [https://www.microsoft.com/en-us/download/confirmation.aspx?id=17148], f...
Some systems do not have internet access or the internet access is locked down in such a way as to prevent Foray's licensing tools from communicating with activate.foray.com. Below are steps that allow license transfer or activation to be performed via...
* Download the latest Updates release from: http://www.foray.com/support/downloads.php [http://www.foray.com/support/downloads.php] * If you don't have a username and password then contact Support http://support.foray.com [http://support.foray.com/] ...
UPGRADE STEPS * Health Check * Run HealthCheck.exe * Resolve any issues discovered by HealthCheck.exe * Download the latest Updates release * From: http://www.foray.com/support/downloads.php [http://www.foray.com/support/downloads.php] * I...
UPGRADE STEPS * Download the latest Updates release * From: http://www.foray.com/support/downloads.php [http://www.foray.com/support/downloads.php] * If you don't have a username and password then contact Support http://support.foray.com [http://s...
ISSUE The AdamsWeb 5.1 login page displays the message "Browser is in Compatibility Mode which is not supported by AdamsWeb." even though compatibility mode is off and the browser version is Internet Explorer (IE) 9 or later. In addition, the login page ...
ERROR Handler "ExtensionlessUrlHandler-Integrated-4.0" has a bad module "ManagedPipelineHandler" in its module list SOLUTION Run the following from an elevated command prompt: c:WindowsMicrosoft.NETFrameworkv4.0.30319aspnet_regiis.exe -i SOURCE h...
PROBLEM IIS logging is enabled by default. If the log files are not periodically deleted, then eventually, they will fill up the IIS drive. CLEANUP To free up drive space, delete the logs at the following location: C:inetpublogsLogFilesW3SVC1 Note...
IMAGE WATERMARKS Starting with version 5.2, Adams Web supports optionally including watermarks when viewing an image, exporting an image and including an image on a report. The watermark is a word or phrase repeated multiple times in a diagonal pattern...
WHILE ATTEMPTING TO INSTALL POSTGRESQL , THE INSTALLATION PROCEEDED UNTIL ALMOST COMPLETING AND THEN DISPLAYED THE FOLLOWING: Warning --------------------------- Problem running post-install step. Installation may not complete correctly The database c...
INSTALL/UNINSTALL ISSUES  When there are install or uninstall issues, check the logs. The Adams version determines how to do that. ADAMS V5.5.0 AND LATER Starting with Adams 5.5.0, verbose logging is enabled by default. Here is where to find the log...
SYMPTOMS Video doesn't play in Digital Acquire when Previewing or Recording. H.264 doesn't play in Internet Explorer in the Live View for a camera. SOLUTION Make sure that ActiveX isn't disabled for the machine. * Check Internet Explorer->I...
PROBLEM DNS lookups for resources outside the intranet work fine but lookups for any intranet (specifically domain) resources fail. WORKAROUND * Make sure you have administrative rights * Remove all keys below HKEY_LOCAL_MACHINESOFTWAREPoliciesMic...
For Digital Workplace 1. launch Digital Workplace and note the version # 2. go to help>deactivate, and deactivate the application 3. if AFIS Connect is installed, deactivate this FIRST, then Digital Workplace (this returns the licenses to Foray for th...
PROBLEM When acquiring into an existing Folder with any letters are entered lower case they existing folder is not found. They have to be entered upper case. SOLUTION If the database is MS SQL Server then the collation is incorrect. A case insensitive...
Foray Adams supports the use of Named instances in MS SQL Server. If a named instance has been used then use the following format in Configure Adams: Server: SERVERNAMEINSTANCENAME Ex: mydbserver.govForayInstance
Image size for JPG and TIF images can be set by pressing the QUAL button and rotating the sub-command dial (on the right side of the camera) until the desired option is displayed in the control panel. For maximum image quality, they MUST set the image ...
When the customer attempted to Export from Adams Web the resulting zip file would not contain all of the assets that had been selected. Connected in to server and found that Kaspersky anti-virus had been installed. Customer removed the anti-virus soft...
"PHOTOSHOP COULD NOT BE FOUND OF FAILED TO OPEN" ERROR If you get this error when trying to process an image in either Adams Web (AW) or Digital Workplace (DW), the likely issue is that Photoshop's registry entries are corrupted. Photoshop could not be...
Adobe has shutdown the update servers for CS6. This means that someone installing CS6 can no longer update to get the latest Camera RAW engine that CS6 supports, which in turn greatly limits the RAW images that can processed with Photoshop. There are th...
ISSUE: When installing one of the Foray products, the installation fails with "_Error 0x800700e8, The pipe is being closed._" and the installation log shows the following error messages: _Failed to wait for child to connect to pipe._ _Failed to connec...
ISSUE Adams applications report an error with the following message: _Server did not respond within the specified timeout interval._ Verbose logging in the Adams application and in the database reveals that a query is sent to the database but never r...
Before a database and/or repository it is critical that all access to the Adams system be disabled so that no new data or changes can be made during the migration. The following steps should be performed immediately prior to performing a migration. * ...
ISSUE If Photoshop CC2015.5 is installed and opened as administrator (or any other user differing from the logged on user), the below error is thrown when the user attempts to process an image from Digital Workplace: --------------------------- Error -...
IMPORTING IMPORTING OF PROPERTY AND REQUESTS NOT SUPPORTED Due to the nature of property and requests importing Folders with these items doesn't make sense. They are contextual to the agency that they originate in and can't be moved to another agency. ...
WHAT HAPPENS The report window opens, it says Generating Report, but when it goes to show the report the page is blank with what looks like a partially completed blue progress bar new the top. The URL has "Acquisitions.pdf" in it. CONFIGURATION Adam...
DESCRIPTION The PDF generated report from an HTML template does not look as expected. The spacing and sizing, of both images and text, is different that when compared to other machines running AdamsWeb. The machine acting as the AdamsWeb server is the ...
This document covers the format of the 3.0 version of Report Templates. The 3.0 version of report templates was introduced in Adams 5.1. OVERVIEW Report Templates allow reports to be created or modified and then loaded into Adams. The reports are then ...
Foray Adams uses the file system as its primary data store. This offers both performance and durability benefits. Performance characteristics and limitations are therefore directly related to the underlying file system. Following are file system specifi...
1. Open a Command prompt. 2. Type DISKPART and press ENTER. 3. Type LIST VOLUME and press ENTER. 4. Type SELECT VOLUME #, where # is the number of the drive that's giving you the "write-protected" error. In my case, I ended up typing SELECT VO...
To allow users to send reports directly to the printer from Adams Web configure one or more printers on the server running Adams Web. The printer can be a local or network printer. The printer must be shared. To share the printer on Windows 7: * open ...
This article explains how to create a group policy object for the domain that will set the Local Intranet Sites list in IE. This is the domain group policy equivalent of the following: IE > Internet Options > Settings > Internet Options > Security > L...
SETTING UP SSL/TLS FOR ADAMS WEB These steps apply to IIS 7 - 8.5 [http://www.iis.net/learn/manage/configuring-security/how-to-set-up-ssl-on-iis]. CREATE A DNS ENTRY Create a DNS entry for the Adams Web server public IP. This is the host name. For exa...
There is a very simple way to both validate and confirm the performance of the Foray ADAMS system, which I would recommend on an annual/semi annual basis. That process would be as follows: * Make up a sample latent impression with and a corresponding ...
These are the currently supported system reports that can be specific in the SystemReport parameter of a report template. ACQUISITIONS - Assets acquired within a date range. Optionally filtered for cases/folders of a specific type. ANALYSISREQUESTED -...
While trying to upgrade ForayAdams to 4.4 on PostgreSQL the below error occurred. Specifically it timed out while trying to add a column to a table. Dropping the database, and all connections, and then restoring the database from backup corrected the i...
If Digital Workplace hangs at startup and the error log or event viewer shows a binding error and the Directory Server type is Active Directory, then it is likely a problem with the network. If Digital Workplace takes a long time to startup when login is ...
WHEN THE ASSETS CAPTURED BY ADAMS UPLOAD DO NOT APPEAR IN ADAMS WEB, CHECK THE FOLLOWING. Phone * Registered? (see Info page) * last connection time recent? (see Info page) * Device Gateway url is correct? (see Info page) If not, change in Digita...
If the Adams Bridge ClickOnce application needs to be uninstalled. There are two options, uninstall via the Control Panel or from the command line. Even though Adams Bridge does not require Admin privileges to install or uninstall the user might not hav...
SCENARIO: Directory Server: Novell eDirectory Adams version: 4.4 or later Applications are secured using the "Run Application" privilege. However, users in the appropriate groups are told they don't have the necessary privileges when they try ...
_Applies to Adams 5.10 and later_ A URL can be created that opens Adams Web and starts a new acquisition. This gives the user a similar experience as using Digital Acquire. The format of the URL is: http:///AdamsWeb/Default.aspx?Acquire [htt...
Windows 10 has options for when (or really what type) of updates to install. Pre-creators update these options are: Current Branch, Current Branch for Business The default is Current Branch but you want the more stable Current Branch for Business Th...