Knowledgebase
Adams Bridge startup: “Unable to load the in process list”
Posted by Diane Hancock on 03 April 2019 10:46 AM

Adams Bridge Startup Message

When Adams Bridge starts, the following message is displayed:

Unable to load the in process list. Select OK to continue anyway without the in process list and Cancel to exit.

This is because the temp path environment variable may not be defined or the user does not have access to the path specified.

How to Resolve

Windows determines the temp path by searching these items in this order and uses the first one found.

  1. The path specified by the TMP environment variable
  2. The path specified by the TEMP environment variable
  3. The path specified by the USERPROFILE environment variable
  4. The Windows directory

To see the environment variables defined:

Advanced System Settings > Advanced tab > Environment Variables button

OR

In a command prompt window, type set and then press enter

Using the order above, find the first environment variable defined, if any.

No Environment Variable Defined

If none of the three environment variables is defined, then one of them needs to be defined.  It is not desirable to write to the Windows directory.

Environment Variable Without a Value

If the variable exists but without a value, then set the value to the temp directory path (e.g. %USERPROFILE%\AppData\Local\Temp).

Verify the user can access the path specified through Windows Explorer.

Environment Variable With a Value

If the environment variable exists with a value, then in Windows Explorer verify the user has access to the path specified.

Windows Explorer > paste the path in the address bar > enter

If the user has access and the directory exists, then the contents should display.

If the contents do not display, then the directory either does not exist or the user does not have access. Grant access or change the environment variable’s path.

 


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