Knowledgebase: Licensing
How to transfer or activate licenses without internet access
Posted by Mont Rothstein on 06 May 2015 10:53 AM

Some systems do not have internet access or the internet access is locked down in such a way as to prevent Foray's licensing tools from communicating with activate.foray.com.  Below are steps that allow license transfer or activation to be performed via files.

Requirements

  • Foray License Server software is installed on the machine to be activated, even if it isn't being actively used.
  • Activation IDs for all products that you want to activate or transfer a license for

Activation

This is for licenses locked to a single machine, as opposed to concurrent user licenses.

  1. On the machine that the license is to be activated for
  2. Open a command or powershell prompt
  3. Change to the License Server\transfer directory

    cd C:\Program Files (x86)\Foray\License Server\transfer
  4. Enter the following command changing the portions in all capital letters to the appropriate values

    .\appactutil.exe -served -entitlementID ACTIVATION_ID -expiration permanent -gen REQUEST_FILE_PATH

    Ex: .\appactutil.exe -served -entitlementID 27fa-8788-133b-1318-cb67-ff2 -expiration permanent -gen c:\Temp\request.xml


  5. Send the file to support@foray.com
  6. When you receive the response get the file onto the machine being activated
  7. Perform the following command to complete the activation

     .\appactutil.exe -process RESPONSE_FILE_PATH

    Ex: .\appactutil.exe -process C:\Temp\responseXML.xml
  8. Repeat steps 4-7 for the same license (the request/response has to occur twice.
  9. Your license is now activated.

Transfer

This is primarily for concurrent user licenses.  If a large number of individual machines need to be activated then special licenses can be issued which can be transferred to an internal license server and then automatically activated from there.  Contact support@foray.com for more details on this option.

  1. On the server that the licenses are being transferred to (this must be the server where the Foray License Server will run)
  2. Open a command or powershell prompt
  3. Change to the License Server\transfer directory

    cd C:\Program Files (x86)\Foray\License Server\transfer
     
  4. Enter the following command changing the portions in all capital letters to the appropriate values

    .\serveractutil.exe -served -entitlementID ACTIVATION_ID -concurrent LICENSE_QUANTITY -expiration permanent -gen REQUEST_FILE_PATH

    Ex: .\serveractutil.exe -served -entitlementID 27fa-8788-133b-1318-cb67-ff2 -concurrent 10 -expiration permanent -gen c:\Temp\request.xml


  5. Send the file to support@foray.com
  6. When you receive the response get the file onto the server where the license server is running
  7. Perform the following command to complete the activation

     .\serveractutil.exe -process RESPONSE_FILE_PATH

    Ex: .\serveractutil.exe -process C:\Temp\responseXML.xml

  8. Repeat steps 4-7 for the same license (the request/response has to occur twice).
  9. Your license is now transferred.

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