Posted by Mont Rothstein on 02 April 2015 11:05 AM
When there are install or uninstall issues, check the logs. The Adams version determines how to do that.
Adams v5.5.0 and Later
Starting with Adams 5.5.0, verbose logging is enabled by default.
Here is where to find the log files.
Run by Adams Update Service
C:\Windows\Temp directory or to wherever the system temp directory has been set
This is because the Adams Update Service is run under the system user.
The log files are named with the following patterns:
Prior to Adams 5.5.0, verbose logging had to be enabled manually as follows:
If there are install/uninstall issues one of the first things to try is verbose logging.
Install EXE w/Log
<EXE_FILE_NAME> /v"/l*v \"InstallLog.txt\""
Install MSI w/Log
msiexec /i <MSI_FILE_NAME> /l*v "InstallLog.txt"
Uninstall EXE w/Log
<EXE_FILE_NAME> /v"/x /l*v \"InstallLog.txt\""
Uninstall MSI w/Log
msiexec /x <MSI_FILE_NAME> /l*v "UninstallLog.txt"
Repair Windows Files
If there are corrupt Windows' system files, then installers can fail. To verify and repair Windows' system files, at an administrative command prompt (i.e. run as administrator), run this command: